FAQS

WHAT DO I NEED TO BRING?

  • A towel, warm jumper and change of clothes
  • Footwear that can get wet, such as old trainers or sandals
  • Food and drink for the duration of the journey
  • Suncream, sunglasses and a hat are a good idea!
  • You can bring a wetsuit but most people find it is more comfortable to paddle in clothes and one of our cags
  • If you want to go for a swim in the sea, bring some swimwear
  • Sea kayaks have lots of dry space so bring whatever makes you more comfortable
  • There is an area to store valuables at the centre. We have dry bags which you can use to bring items such as mobile phones with you

WHAT HAPPENS IN BAD WEATHER?

We can usually get out in most weather conditions – our experienced local coaches can usually find an appropriate sheltered location to use – this is the reason that we don’t publish the exact route in advance. We use good quality Palm kit and can provide waterproof cags for wet and windy days. Don’t forget that half your body is tucked away inside the boat! In really poor weather, our coaches will make the call on whether to cancel and if so, we provide full refunds or rescheduling for another date.

WHAT EXPERIENCE AND FITNESS DO I NEED?

For most of our trips you don’t need to have any prior kayaking experience. Sea kayaking is about as strenuous as walking, although it uses the muscles of the upper body more – a high level of fitness is not required although you do need to be capable of sustained light physical activity. We also have double kayaks which are perfect for couples, those of mixed ability or parents and children as the load is shared.

WHO ELSE WILL BE ON THE TRIP?

We work at a 1:8 for double kayaks and 1:6 for single kayaks staff ratio for safety and to provide you with a quality experience. If you are coming as an individual or small group there may be others on the trip with you.

WHO ARE YOUR COACHES?

All our coaches are experienced and British Canoeing qualified local coaches. See our meet the team page for more details.

CAN I DO BRITISH CANOEING QUALIFICATIONS?

All of our coaches are British Canoeing qualified and can run qualifications for children and adults if you wish to work towards these. Please enquire if this is something you want to do.

CANCELLATION POLICY

In really poor weather, our coaches will make the call on whether to cancel and if so, we provide full refunds or rescheduling for another date. If you need to cancel over 8 weeks before the start of the course we will refund 75% of the full trip/course fee, over 4 weeks 50% of the fee, less than 4 weeks 0% refundable. No shows on the day are not refundable. More information on our Terms & Conditions.

WHAT ROUTE WILL I DO?

Our coaches don’t decide on the exact route until the day as the correct choice depends on so many factors such as the weather and conditions and ability of the group.

WHAT HAPPENS IF I CAPSIZE?

The likelihood of capsize is low because our kayaks are very stable. If you do capsize you will be wearing a Buoyancy aid that will make you float – our coaches are there to help you back in your kayak and get you to the side/beach to get changed into spare clothes if you start getting a little bit cold.

HOW MANY PEOPLE DO WE NEED TO RUN ANY COURSE/TRIP?

The minimum is usually at least two people to run any course/trip.

DO YOU TAKE STAG DOS, HEN PARTIES OR BIG GROUPS?

Yes – we cater for all groups making it a fun and enjoyable experience for all! Large parties usually have their own instructor(s) – please enquire for more information on bookings and availability.